1. Information We Collect
When you interact with Horse Saddel and Tack Store through our quotation forms, direct phone lines, or verified WhatsApp desk, we collect only the business contact details necessary to process and respond to your inquiry:
- Your name and business/stable affiliation
- Email address and telephone/WhatsApp number
- Country of delivery and shipment preferences
- Technical saddle specifications, dimensions, and custom requirements
2. How We Use Your Information
Information submitted to our workshop is used strictly for:
- Preparing accurate B2B wholesale and OEM saddlery quotations
- Clarifying custom tree geometries, leather choices, and order quantities
- Arranging export logistics and freight carrier documentation
- Maintaining ongoing communication regarding production milestones
We do not sell, rent, lease, or monetize customer information to any third parties or marketing networks.
3. Client Design Confidentiality (OEM / Private Label)
We respect our international partners' intellectual property. Custom designs, proprietary tooling patterns, private-label logos, and specific client dimensions shared with our Sialkot workshop are treated with strict industrial confidentiality.
4. Security Measures
Our web platform utilizes modern cryptographic token verification (CSRF protection), sanitization filters, and anti-spam controls. Data submitted via WhatsApp is governed by WhatsApp's end-to-end encryption standards.
5. Contact Regarding Privacy
If you have questions about your data or wish to have your inquiry archived or updated, contact our administration desk:
Horse Saddel and Tack Store
Sialkot, Punjab, Pakistan
WhatsApp: +92 309 8228218
Telephone: +92 316 7819715